Quick Assistance for the Smart Board 600 Series

SMART Board™ 600 Series Interactive Whiteboards

Preventing Damage to the Writing Surface
The front projection SMART Board interactive whiteboard is very durable. However, sharp writing instruments, such as ballpoint or fine-pointed pens, can damage the surface if they’re applied with heavy pressure. Don’t write on the screen with these types of pens. Also, don’t use abrasive erasers or cleaning materials.
Cleaning the Writing Surface

Clean your interactive whiteboard and pen tray frequently using standard whiteboard cleaner or Windex® glass cleaner.
NOTE: Before you clean the SMART Board interactive whiteboard, shut down your computer, so you don’t scramble the desktop icons or activate applications when you touch the screen.
Removing Permanent Marker Ink Stains
To remove permanent marker ink stains, use a cleaner such as the Sanford Expo® Dry Erase Board Doctor. Just write directly over the permanent ink with the Board Doctor pen, allow it to dry completely and then wipe it clean. You can also use a high-odor dry-erase marker to remove permanent ink. To do this, cover the permanent ink with the dry-erase ink and wipe with a soft cloth while the ink is still wet. If any trace of the ink remains, use standard Windex glass cleaner or whiteboard cleaner to clean the area.
The Ready Light

The Ready light LED is located in the lower-right corner of the frame
(when you face the front of the interactive whiteboard).
NOTE: To take full advantage of your interactive whiteboard, be sure
that SMART Board software is running on a connected computer. If you
see the Ready light in a state not listed here, contact your next level of
support or SMART Technologies Inc.